FREQUENTLY ASKED QUESTIONS


1. How long will it take until I receive my order?
2. What do I do if I want to purchase your hair and book for an install?
3. How can I measure my capsize?
4. What is the difference between a Closure and a Frontal?
5. Is it necessary to apply adhesive to my unit?

FAQS

Once You Have Placed An Order, Please Allow 24-48 Hours For Order To To Processed. Once Order Has Been Dispatched You Will Receive Tracking Details.

Shipping Time Takes 4-8 Business Days (Excluding Week Days And Public Holidays).

Please Take Note That If You Place An Order On The Weekend, It Will Be Processed The Next Working Day. Eg. You Have Placed An Order On Saturday, We Will Process On The Next Working Day Which Is Monday.

For Our Custom Coloured , Please Allow And Additional 5 Working Days As It Requires A Longer Time To Process And Customize.